TERMS OF SALES
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ARTICLE 1 – SCOPE
The managers of the SARL titits OÜ owner of the site called “TITITS” https://titits.com are registered under number 16453719.
The "Customer" is defined as any natural or legal person who purchases physical Products, offered for sale by Https://titits.com. The “GTC” below referred to represent the General Terms and Conditions of Sale known as “GTC”.
The purpose of these GCS is to define the rights and obligations governing all sales made from the Site https://titits.com. They can be modified at any time without notice, however, the applicable GCS are those in force on the Site https://titits.com at the time the Customer places his order. A hypertext link leading to the current T&Cs can be found at the bottom of all pages of the Site https://titits.com and appears when placing an order. The Customer declares and acknowledges having a perfect knowledge of the said GCS before proceeding with the order. Placing an order on the Site https://titits.com is worth full and complete acceptance, without reservation, of these GCS, before proceeding to payment.
These GCS apply, without restriction or reservation, to any purchase of the following Products: sale of underwear and accessories to non-professional customers (hereinafter the "Customer(s)") on the site https:/ /titits.com.
The main characteristics of the Products are presented on the site https://titits.com
The Customer is required to read it before placing any order which would be likely to bind him. The choice and purchase of a Product is the sole responsibility of the Customer.
These GCS are accessible at any time on the site https://titits.com and will prevail over any other document.
The Customer declares to have read these GCS and to have accepted them by ticking the box provided for this purpose before the online ordering procedure of the site https://titits.com.
Unless proven otherwise, the data recorded in the Service Provider's computer system constitutes proof of all transactions concluded with the Client.
The contact details of the Service Provider are as follows:
contact@titits.com
Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 10151.
ARTICLE 2 – TERMS OF USE
The address of our WEB site https://titits.com
Use of the https://titits.com site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site https://titits.com are therefore invited to consult them on a regular basis.
This website is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by https://titits.com who will then endeavor to communicate to users before the dates and times of the intervention. The https://titits.com site is updated regularly by Https://titits.com. In the same way, the legal notices can be modified at any time: they nevertheless impose themselves on the user who is invited to refer to them as often as possible in order to become acquainted with them.
ARTICLE 3 – PRICE
The Products are supplied at the current prices appearing on the site https://titits.com, when the order is registered by the Service Provider.
Prices are expressed in Euros, including VAT.
These prices are firm and non-revisable during their period of validity but the Service Provider reserves the right, outside the period of validity, to modify the prices at any time.
The payment requested from the Customer corresponds to the total amount of the purchase.
An invoice is drawn up by the Service Provider and given to the Customer when the Products ordered are supplied.
ARTICLE 4 – ORDER
4.1 Availability
Our product and price offers are valid as long as they are visible on the https://titits.com Site, except for special operations whose period of validity is specified on the https://titits.com Site. The customer is invited to consult the availability of the items sold on the information page of each product. In the event of an order for an item that turns out to be unavailable, https://titits.com reserves the right to cancel the order, subject to notifying the Customer. In the event of an order for several products, if one of the products ultimately turns out to be unavailable, https://titits.com will then inform the Customer of the impossibility of sending the unavailable item. The rest of the order will be processed and shipped to the customer within the deadlines announced by the information email on his order tracking. The Customer can also opt for the total cancellation of his order, subject to informing the customer service beforehand by telephone or email.
4.2 Placing the order
Placing your order is done in several steps:
- - the Customer fills his basket with products,
- - the Customer chooses his delivery method,
- - the Customer chooses his method of payment,
- - the Customer submits his request for payment,
- - the Customer then receives from https://titits.com a registration e-mail which signifies the validation of his order.
The order validation email signifies the acceptance by https://titits.com of the Customer's order and thus forms the sales contract between the Parties. As soon as the order is ready to ship, https://titits.com will send an order shipment email to the Customer.
Following receipt of your order, we then carry out standard pre-authorization checks to ensure that there are the necessary funds on your card. After you have clicked on the "Validate my order" button, payment will be made by the payment method you have designated and https://titits.com will begin processing your order. Our contract with you will be formed, in accordance with the terms of the Civil Code, at the moment your order is successfully placed after you have clicked on the "Order" button on the last order page in which the information is summarized.
You may be able to cancel (not change) your order for a limited time after placing the order; the duration depends on the delivery method you have chosen (and will be indicated in the e-mail acknowledging receipt of your order). You cannot change your order, you will need to cancel it (and/or return the original item(s), and place an order again.
All orders are subject to availability and order price confirmation. If there is a problem with an order, we will contact you.
It is up to the Customer to select on the Site https://titits.com the Products he wishes to order, which he can cancel or modify before validating his order.
The sale will only be considered valid after full payment of the price. It is the Customer's responsibility to verify the accuracy of the order and to immediately report any errors.
Any order placed on the site https://titits.com constitutes the formation of a contract concluded at a distance between the Customer and the Service Provider.
The Service Provider reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.
The Customer will be able to follow the progress of his order on the site, in his dedicated space. Order form
– To order, the Customer must complete the order form provided for this purpose on the Site. By validating his order, the Customer accepts the general conditions. Then he must pay the amount corresponding to his order.
– The Customer guarantees that all the information he gives in the form is accurate, up-to-date and sincere and is not vitiated by any misleading nature.
– He undertakes to inform Https://titits.com in the event of modifications (in particular in the event of a change of address).
– The Customer is informed and accepts that the information entered for the purpose of creating or updating his Account is worth proof of his identity. The information entered by the Customer is binding upon validation. Https://titits.com reserves the right to verify the accuracy of the data provided by the Customer.
ARTICLE 5 – DELIVERY
Before finalizing your order, you will have the choice between two delivery methods:
- Free Tracked Delivery
- Tracked delivery and Priority Express Shipping at the price of 2.99 euros.
You can then track your order in the "Track my order" tab and contact customer support in the event of a problem.
For any question relating to shipping and delivery, you can directly refer to the dedicated Frequently Asked Questions (FAQ).
https://titits.com makes every effort to ensure that delivery times are respected, but it may happen that there is a delay due to the delay of postal services or carriers, logistics or weather conditions. We will make sure to keep you informed and you should be able to track your package.
ARTICLE 6 – PAYMENT CONDITIONS
The price is paid by secure payment, according to the following terms: • Payment by credit card or Paypal via the Paypal or Stripe module
The price is payable in cash by the Customer, in full on the day the order is placed.
Payment data is exchanged in encrypted mode using the protocol defined by the approved payment provider involved in banking transactions carried out on the https://titits.com site.
Payments made by the Customer will only be considered final after actual collection of the sums due by the Service Provider.
The Service Provider will not be required to supply the Products ordered by the Customer if the latter does not pay the full price under the conditions indicated above.
To consult the Terms and Conditions of Paypal and Stripe, refer to Annexes 2 and 3.
ARTICLE 7 – SUPPLY OF PRODUCTS
The Products ordered by the Customer will be supplied within an average of 10 to 14 working days from the final validation of the Customer's order, under the conditions provided for in these GCS.
In the event of a specific request from the Customer concerning the conditions for returning the Products, the related costs will be the subject of specific additional invoicing at the Customer's expense. For any questions regarding returns, the Customer can directly contact the After-Sales Service on the dedicated page.
In the absence of reservations or complaints expressly made by the Customer upon receipt of the Products, these will be deemed to comply with the order, in quantity and quality.
ARTICLE 8: RETENTION OF OWNERSHIP
Https://titits.com retains full ownership of the items purchased by the Customer until the Customer has fulfilled all of its obligations and in particular until full payment of the price.
ARTICLE 9 – RIGHT OF WITHDRAWAL
9.1 Principle
Given the nature of the Products sold and the logistics organized in order to provide efficient and satisfactory delivery for the Customer, orders placed by the Customer do not have a withdrawal period.
9.2 Modalities of the right of withdrawal
The Customer can go to the “Track my order” section by indicating your order number and your email by following the procedure.
The Customer may also notify his decision to withdraw from this contract by means of a clear and unambiguous statement to the following address and this within 14 days after having received his order:
- - by post: Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 10151
- - via the online contact: contact@titits.com
9.3 Effects of withdrawal
In the event that the Customer respects the return procedure described above, the refund takes place within 14 days of the date of receipt of the products by https://titits.com. Return costs will be borne by the Customer. This refund date may be deferred until the product is recovered or until proof of shipment of the product has been sent to https://titits.com, the date chosen being that of the first of these events. .
In the event of payment by credit card, the refund is made directly to the Customer's credit card.
ARTICLE 10 – RESPONSIBILITY OF THE PROVIDER
10-1- Legal guarantees
Independently of any commercial guarantee that may be granted to the Customer, https://titits.com remains liable for any lack of conformity of the goods sold in accordance with Articles L217-3 to L217-4 of the French Consumer Code, partly reproduced below. below. https://titits.com also remains bound by the legal guarantee against hidden defects under the conditions set out in articles 1641 to 1648 of the Civil Code, as well as article 2232 of the same code, partly reproduced below. “Legal guarantee of conformity” (excerpt from the Consumer Code).
Art. L.217-4. “The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility”.
Art. L 217-5. "The good complies with the contract: 1° If it is suitable for the use usually expected of a similar good and, where applicable: • if it corresponds to the description given by the seller and has the qualities that the - presented to the buyer in the form of a sample or model; • if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labelling;
2° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted.
Art. L.217-12. “The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods”.
“Warranty against hidden defects” (excerpt from the Civil Code)
- - Art. 1641. “The seller is bound by the guarantee on account of hidden defects in the thing sold which render it unfit for the use for which it was intended, or which so diminish this use that the buyer would not have acquired it, or would have paid less if he had known them”.
- - Art. 1648 - paragraph 1. “The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect”. • - Art 2232 of the Civil Code "The postponement of the starting point, the suspension or the interruption of the prescription cannot have the effect of bringing the period of extinctive prescription beyond twenty years from the day of birth law. The first paragraph is not applicable in the cases mentioned in articles 2226, 2227, 2233 and 2236, in the first paragraph of article 2241 and in article 2244 [of the same Code]. It also does not apply to actions relating to the status of persons”.
The Service Provider will reimburse or rectify or have rectified (as far as possible) the Products deemed to be defective as soon as possible and at the latest within 90 days following the observation by the Service Provider of the defect or defect. This refund can be made by bank transfer.
The Service Provider's guarantee is limited to reimbursement of the Products actually paid for by the Customer.
The Service Provider cannot be considered responsible or in default for any delay or non-performance resulting from the occurrence of a case of force majeure usually recognized by French case law.
The Products provided through the Provider's website https://titits.com comply with the regulations in force in France. The Service Provider cannot be held liable in the event of non-compliance with the legislation of the country in which the Products are supplied, which it is up to the Customer, who is solely responsible for the choice of the Products requested, to verify.
10.2 Procedures for exercising guarantees
If the Customer's product proves to be defective during the legal or commercial warranty period or does not comply with the order, he makes an after-sales service request to https://titits.com.
To make a return to https://titits.com, the Customer must go to the "My account" section, "Follow my orders" and specify the difficulties or malfunctions encountered on the product(s) concerned. This process will allow him to obtain a return number.
After the product has been processed by https://titits.com, which will check in particular whether the product can benefit from the legal or commercial guarantee, the product will be repaired or exchanged as standard. If the cause of the breakdown falls within the scope of the legal or commercial guarantee, that the product is not repairable and cannot be exchanged for an identical or equivalent product, this will be reimbursed in the form of a credit note or reimbursement. . In all cases https://titits.com will offer the most suitable solution (replacement of the defective part, replacement of the item or refund).
In the event of an abnormal or abusive return or if the Customer has not read and applied the instructions of the troubleshooting guides made available on the site, this return will be considered as a non-compliant return and treated as such. Similarly, all products returned without a return number will be systematically treated as a non-compliant return. It is recalled that the Customer is free to choose the method of sending his product and whether or not to take out insurance in the event of loss, theft or destruction of his package. https://titits.com does not bear any of these costs and cannot be held responsible for the non-receipt of the Customer's package. Finally, the Customer is responsible for the packaging method of his product, which must be carried out in such a way that the product can travel without risk of breakage or degradation.
ARTICLE 11 – PERSONAL DATA
For any question relating to the management of your personal data, refer to the dedicated page https://titits.com/pages/request-personal-data.
The Customer is informed that the collection of his personal data is necessary for the sale of the Products and their production and delivery, as well as their transmission to third parties involved in the production of the Products. These personal data are collected solely for the performance of the contract for the provision of Products.
To find out how your data is used, refer to the privacy policy on the dedicated page.
ARTICLE 12 – FORCE MAJEURE
If the service provider is unable to provide its service or cannot do so in due time due to events of force majeure, it is authorized to postpone delivery for the duration of the impediment.
Are considered as cases of force majeure all events which are or were unforeseeable for the Service Provider or – even if they were foreseeable – are located or were located outside the sphere of influence of the Service Provider and which the latter cannot or could not prevent by reasonable efforts their effect on the performance of the contract.
If the customer cannot reasonably be expected to accept the service (delivery) due to the delay, he can contact the After-Sales Service directly under the following conditions:
(1) One month after the occurrence of the case of force majeure, the Service Provider and the Customer have the right to withdraw from the contract binding them by means of a corresponding statement in text form (letter, e-mail), to provided that the Force Majeure Event continues until such time.
(2) The above paragraphs also apply accordingly to other events which were not foreseeable due to the corona pandemic at the time of the conclusion of the contract (e.g. supply difficulties, transport delays, lack of manpower, or official measures, non-delivery or late delivery by suppliers) for which the Service Provider is not responsible.
ARTICLE 13 – INTELLECTUAL PROPERTY
The content of the https://titits.com site is the property of the Service Provider and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is likely to constitute an offense of counterfeiting.
Https://titits.com is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of Https://titits.com.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
ARTICLE 14 – APPLICABLE LAW – LANGUAGE
These T&Cs and the resulting operations are governed by and subject to French law.
These T&Cs are written in French. In the event that they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.
ARTICLE 15 – DISPUTES
For any complaints, please contact the Service Provider by email at the following address: contact@titits.com
The Customer is informed that he may in any case resort to conventional mediation, with existing sectoral mediation bodies or to any alternative method of dispute resolution (conciliation for example) in the event of a dispute.
The Client is also informed that he can use the Online Dispute Resolution platform
(https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=FR).
All disputes to which the purchase and sale transactions concluded in application of these GCS and which have not been the subject of an amicable settlement between the Service Provider or by mediation, will be submitted to the competent courts under the conditions of law. common.
ARTICLE 16- ENTIRETY
These General Conditions of Sale are made up of all the clauses that compose them. The fact of not availing oneself at a given time of any of the clauses hereof cannot be considered as a waiver to avail oneself later of these same clauses. In case of invalidity of one of them, the other clauses remain valid.
APPENDIX 1: WITHDRAWAL FORM – MODEL
If the Customer wishes to exercise his right of withdrawal - in compliance with the conditions provided for in Article 8, he has the possibility of using the form below:
To the attention of: [contact@titits.com] by e-mail by writing:
I hereby notify you of my withdrawal from the contract relating to the sale of the following good or goods:
- - Name(s) and reference(s) of the article(s):
- - Order(s) on:
- - Received on:
- - Order number :
Name of the customer at the origin of the order:
Address of the customer at the origin of the order:
Signature of the customer in the event of notification of this form on paper:
Date :
ANNEX 2: GENERAL CONDITIONS OF USE OF PAYPAL https://www.paypal.com/fr/webapps/mpp/ua/useragreement-full
APPENDIX 3: GENERAL CONDITIONS OF USE OF STRIPE https://stripe.com/en/legal
APPENDIX 4: GENERAL CONDITIONS OF USE OF SMS BUMP Text Marketing Terms and Conditions:
We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
We use a text messaging platform, which is subject to the following terms and conditions. By opting in to our text marketing and notifications, you agree to these terms and conditions. By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form or keyword, you agree that we may send you text notifications (for your order, including reminders of abandoned cart) and SMS marketing offers. You acknowledge that consent is not a condition of any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, a European Union company with headquarters in Sofia, Bulgaria, EU. This data will be used to send you messages and targeted marketing notifications.When sending SMS, your phone number will be transmitted to an SMS operator for delivery.
If you wish to unsubscribe from receiving SMS marketing messages and notifications, reply with STOP to any mobile message sent by us or use the unsubscribe link we have provided to you in one of our messages. You understand and agree that alternative methods of unsubscribing, such as the use of alternative words or requests, will not be considered a reasonable means of unsubscribing. Message and data rates may apply. If you have any questions, please text "HELP" to the phone number you received the messages from. You can also contact us for further information. If you wish to opt out, please follow the procedures above.
